Help Center

We offer clean, natural skincare and wellness products designed especially for dogs — including shampoos, serums, and gentle grooming essentials.

Yes! Our formulas are vet-approved, gentle, and safe for dogs of all breeds, sizes, and ages.

Absolutely. We have curated care kits that combine customer favorites, so you can create a full wellness routine for your dog.

You can shop directly on our official website. We ship nationwide and are expanding to select retail partners.

Each product page includes detailed descriptions and benefits. If you need help, our team is happy to guide you — just contact us!

We accept major credit and debit cards, PayPal, and secure digital wallets like Apple Pay and Google Pay.

Yes. Our site uses encrypted technology to ensure your payment details are safe and private.

At this time, each order must be completed with a single payment method.

We’re working on adding gift cards — stay tuned! For returns, store credit may be issued if requested.

Once your order ships, you’ll receive an email with a tracking link so you can follow its journey.

If you’re not happy, we accept returns within 30 days of delivery for unused, unopened items.

We’re so sorry! Please contact us right away with photos so we can make it right.

If your order hasn’t shipped yet, contact us as soon as possible. We’ll do our best to help.

Standard shipping usually takes 3-7 business days, depending on your location.

Beats United is our foundation, created to support rescue dogs through donations, partnerships, and care initiatives.

A portion of every product sold helps fund food, medical care, and shelter support for rescues.

Yes! You can make direct donations through our foundation page on the website.

We carefully select reputable rescues and shelters that align with our mission of creating second chances for dogs in need.

Visit our foundation page to see stories, updates, and the difference we’re making together.